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Monday, July 29, 2013

Dibrugarh University (M.Com - Distance) - Marketing Management (Nov - Dec' 2009)

1.       (a) Analyze the significance of Marketing Management. Discuss the various components of Marketing Mix.
(b) “Marketing Planning and control can be considered as the nerve-centre of Marketing Management.” Elucidate.

2.       (a) Explain the motives of consumer. Why consumer reach differently with different products?- Explain with examples.
(b) Critically evaluate the different marketing research methods.

3.       (a) Elaborate the process of new product development with an example.
(b) Explain the importance of Pricing in Marketing. Analyze the price setting mechanism.

4.       (a) What are the functions of Marketing channel? Do you think that these functions are absolute for marketing success? Justify your answer.
(b) Analyze the future of Advertising in Indian Marketing context.

5.       (a) Define Marketing Environment. Discuss the various components of Market Environment.

(b) Discuss the various components of Social and International Marketing.

Dibrugarh University (M.Com - Distance) - Financial Services (Nov - Dec' 2009)

1.       (a) Define Merchant Bankers. Discuss their functions and responsibilities in the Capital Market.
(b) Discuss about Portfolio Management procedure and strategy to be adopted by portfolio Managers.

2.       Write short notes on (any one)
Ø  Code of conduct of Merchant Bankers in India.
Ø  Pricing of Issues.

3.       (a) What do you understand by Mutual Funds? Discuss the benefits of Mutual Funds to the investors.
(b) Discuss the progress made by mutual Funds institutions in mobilizing saving of the small investors in our country during post liberalization period.

4.       (a) What is Venture Capital ? Who can provide venture capital services? Discuss in brief the functions of Venture Capital Institutions in India.
(b) Discuss in brief the regulatory provisions that are to be followed by Venture Capital Institutions in our country.

5.       (a) What is lease agreement / Discuss about the contents of a lease agreement.
(b) Mention different types of lease agreement. Discuss the advantages and disadvantages of lease finance.

6.       (a) What is Credit rating? Discuss the advantages and disadvantages of Credit rating.
(b) Write short notes on:
Ø  Credit Rating and Information Services of India (CRISIL)
Ø  Investment Information and Credit Rating Agency of India (ICRA)

7.       Write explanatory notes on (any two)
Ø  International Financial Instruments
Ø  Drawbacks of foreign capital
Ø  External commercial borrowing

Ø  Foreign Collaboration.

Dibrugarh University (M.Com - Distance) - Industrial Relations (Nov - Dec' 2009)

1.       (a) What do you mean by Industrial relations? What is there importance? Describe the conditions for good industrial relations.
(b) Explain the different approaches to Industrial relations.

2.       (a) Discuss the objectives and scope of workers education.
(b) Why do workers organize into trade units? Explain the obstacles in the growth of strong trade unionism in India.

3.       (a) What are the different forms of industrial dispute? Explain the main causes for disputes.
(b) What is grievance procedure? Bring out its merits and demerits.

4.       (a) “Participation of workers in management is claimed to usher in an era of industrial democracy”.—Comment.
(b) Discuss the nature, structure and role of collective bargaining. Outline an ideal process of collective bargaining.

5.       (a) What is arbitration? How does it help resolve industrial conflict?
(b) Write short notes on:
Ø  Adjudication

Ø  Industrial Peace

Dibrugarh University (M.Com - Distance) - Financial Management (Nov - Dec' 2009)

1.       (a) Explain briefly the evaluation of management.
(b) Explain briefly the assumption and objectives in financial management

2.       (a) A Co. has made plans for the next year. It is estimated that the company will employ total assets of Rs. 800000;50 per cent of the assets being financed by borrowed capital at an interest cost of 8% per year. The direct costs for the year are estimated at Rs. 480000 and all other operating expenses are estimated at Rs. 80000. The goods will be sold to customers at Rs. 150% of direct costs. Tax rate is assumed to be 50%.
Net profit margin;
Return of assets;
Assets turnover and;
Return on owners’ equity.
(b) Explain comparative statement analysis as a simple method of tracing periodic changes in the financial performance of a company.

3.       (a) Since the rights issue allows the ordinary shareholders to purchase the shares at a price much lower than the current market price, why shareholders’ wealth does not increase? Illustrate your answer.
(b) Explain the pros and of equity financing?

4.       (a) What are the benefits and cost of Trade credit in short term financing?
(b) What are the implications of secured and unsecured borrowing in the context of short term financing?

5.       (a) What do you mean by futures, forward contract and swaps.
(b) Explain briefly the emerging Derivatives Market Structure in India.

Dibrugarh University (M.Com - Distance) - Indian Financial System (Nov - Dec' 2009)

1.       (a) Explain the structure of Indian Financial System. Also state clearly the position of the money market and its linkages with the financial system.
(b) Explain the carefully the surveillance of the Indian financial system by various regulatory bodies. Comment on such surveillance by Securities and Exchange Board of India (SEBI).

2.       (a) How economic development of Indian has been connected with its financial system? Whether the maturity of financial system has been positively linked with economic development?
(b) State the role of financial institutions in the Indian financial system.

3.       (a) Write what do you know about the difference between the primary and secondary market in India.  What is the state of primary market in India after the year 2005?
(b) What is a money market? Write elaborately on money market players and instruments in India.

4.       (a) What is the meaning of capital adequacy norms of the commercial banks in India? What is the justification behind making capital adequacy norms compulsory for commercial banks operating in India?(give appropriate examples to substantiate your answer)
(b) Explain the role played by the Indian mutual funds in mobilising small savings for effective investment in stock market in India.

5.       (a) Explain the meaning of ‘Options’ and ‘Futures’ as derivative Financial Instruments entered in nineties in India. State clearly the difference between the two.

(b) What is the mechanism of mobilising foreign investment through the ADRs and GDRs? Explain each of these with appropriate examples.

Dibrugarh University (M.Com - Distance) - Human Resource Management (Nov - Dec' 2009)

1.       (a) Critically evaluate the evaluation of HRM as management science.
(b) Critically evaluate the changing role of HRM.

2.       (a) Discuss the process of manpower planning.
(b) Discuss the process of employees’ training.

3.       (a) Justify the role of HR manager in developing a good wage plan.
(b) Justify the role of peer members in appraising an employee under different performance appraisal methods.

4.       (a) Critically argue the application of different motivation theories in practice.
(b) Critically argue the role of perception and attitudes in an effective communication.

5.       (a) Explain the process of Personal Research with examples.

(b) Explain the process of audit of personnel management programmes.

Monday, July 22, 2013

Dibrugarh University - IT and Its Application in Business (2012' Old Course)

1.  (a) what is meant by information Technology? Evaluate its impact on today’s business environment.
(b) Discuss in detail the importance and needs of information. What are the various sources of information?

2.  (a) what is binary system? Critically argue the usage of binary number in computer data representation. What are the different conversion codes used in computer?
(b) what is meant by computer hardware? Write a note on the generation wise development in the field of computer hardware and software.

3 . (a) what is system system software? Describe in detail the various system software used in computer.
(b) Describe in detail the guided and unguided transmission  media used in computer network.

4.  (a) Discuss with example the various features available in MS- Access.
(b) write a short  note (any two)
(i) DBMS Internals
(ii) Indexing Data

5.  (a) What is meant by EDI? Discuss in detail the application and advantage of EDI.
(b) explain the terms Internet,  Internet and Extranet. Write a note on usage of Internet on the present-day world.

Dibrugarh University - IT and Its Application in Business (Nov' 2012)

2012 (November)
Commerce (General/Speciality)
Course: 304
Full Marks: 80
Time: 3 Hours

Information Technology and Its Application in Business

1. (a) state True or false : 1*4=4
(i) Operating system is application software.
(ii) Number of tuples in a relation is known as cardinality.
(iii) RAM is nonvolatile in nature.
(iv) Scanner is an input device.

(b) Write the full form of the following: 4
(i) DOS
(ii) DBMS
(iv) EPROM

2. Write briefly on: 4*4 = 16
(a) Linking of Data file
(b) Worksheet
(c) Spell check function
(d) Compiler and interpreter

3.  (a) What is meant by information Technology? Discuss the basic features of IT. 3+8=11
(b) What are different components of IT? Discuss the impact of IT on business environment.

4. (a) state the relationship between hardware and software. Discuss the function of the utility software. 3+8=11
    (b) what is EDI ? Write a detailed note on the EDI standards.

5.  (a) What is meant by word processing ? write steps for performing the following in MS-Word: 2+(3*3)=11
(i) Cutting, copying and Pasting
(ii) Using Bullets and Numbering in a document
(iii) Justification of Text
(b) Discuss the importance of Ms- Access in business. 11

6.  (a) (i) state the difference between formulas and functions in MS- Excel.  3+4+4=11
(ii) Explain the Autosum feature of MS- Excel with an example.
(iii) Write the steps of using find and Replace function in MS-Excel.
(b) Write a detailed note on Ms- Excel and its application in business . 11

7.  (a) “Tally has changed the accounting process of business sector” Do you agree? Explain with reasons.12
(b) what is meant by protocol? Discuss different protocols used in Internet.2+10=12

Information Technology Practices in Business

1. Write the full form of the following: 1*8=8
(a) ICT
(b) CPU
(e) UDF
(f) WAN
(g) DOS
(h) EDI

2. Write short notes on:4*4= 16
(a) Radio as a tool of IT
(b) ROM and RAM
(c) Local Area Network
(d) Programming Languages

3.  (a) “Today’s business is dependent on Information Technology” Explain with examples. 12
(b) Distinguish between IT and ICT. Discuss the importance of ICT in business.

4.  (a) Discuss the role of Telephone in developing business in India. 11
(b) What do you mean by Media convergence? Discuss the importance of media convergence in business. 11

5.  (a) What is data management? Discuss the area where data management has been used. 3+8=11
(b) What is Binary System? Discuss the significance of binary system in compuyer.

6.  (a) write a note on Secondary Storage Devices. 11
(b) Write a note on computer Hardware.

7.  (a) What do you mean by Electronic Data Interchange? Discuss the advantage of electronic data interchange. 11
(b) Discuss about the growth of internet. Do you think that growth of internet in India is satisfactory? Discuss. 6+5=11

Dibrugarh University - Business Statistics (Nov' 2012)

2012 (November)
Commerce (General/Speciality)
Course: 303
Full Marks: 80
Time: 3 Hours
1. (a) Answer the following question:
(i) What do you mean by sample?
(ii) when are pie charts used to represent statistical data?
(iii) What do you mean by frequency distribution?
(iv) Write the relationship between coefficient of correlation and the two regression coefficients.
(v) Write the additive model used for time –series analysis.

(b) Fill up the blanks:
(i) Fisher’s index number is the ____ of Laspeyres’ and Paasche’s indices.
(ii) Flood in Assam is an example of ______ in time series.
(iii)The rang of coefficient of correlation _______.

2. (a) (i) “Statistics is like a mould of which one can make a God or a Devil .” Discuss.
(ii) Calculate arithmetic mean and harmonic mean from the following data:
5, 2, 2, 3, 4, 4, 1

Sunday, July 21, 2013

Dibrugarh University (M.Com - Distance) - Indian Financial System

1.  (a) Briefly explain how financial system can contribute to the economic development of a country.
(b) Give an overview of the regulatory framework that regulates the Indian Financial System.

2.  (a) “The National Stack Exchange brings tremendous changes to the Indian Capital Market” Explain and justify this statement.
(b) What do you mean by money market ? Discuss the steps taken by RBI to develop the Indian Money Market.

3.  (a) Discuss in brief about the banking sector reforms that has been made during the post 1991 period.
(b) Write short notes on:
(i) Universal Banking
(ii) Function of Insurance Regulatory and Development Authority in India (IRDA).

4.    (a) Compare the relative advantages and disadvantages equity shares and preference shares. Which one you will prefer for your portfolio? Give reasons.
(b) Write brief notes on :
Ø  Working capital loan
Ø  Commercial paper
Ø  Treasury Bills
Ø  Credit Derivatives.

5.    (a) Discuss in brief about any four common forms of foreign capital flow to India.
(b) Discuss in brief about Government guidelines for Foreign Institutional Investors (FIIs) to invest in Indian Financial Market.

Dibrugarh University (M.Com - Distance) - Human Resource Development (Nov - Dec' 2010)

1.  (a) Discuss the difference between HRM and Personnel  Management. Why HRM is considered as process of evolution? Explain.
(b) Discuss the changing role of Human Resource Management after globalization.

2.  (a) Discuss the process of selection with a suitable model.
(b) “Training and development is a function of HRM, attaining competency level is a subject matter of HRD.” Do you agree with the statement? ?justify.

3.  (a) Discuss the merits and demerits of different types of wage payments.
(b) Do you think ‘seniority’ should be the beach mark for promotion of ‘performance”? Justify with arguments.

4.  (a) Discuss the suitable managerial technique that you would like to design to increase the motivation level of a set of heterogeneous group of employees.
(b) Critically argue the role of personality in an effective communication.

5.  (a) Discuss the suitable process to maintain personnel records and statistics thereof in an organization having large number of Blue collar employees.
(b) What is HR Audit? Do you think that HR Audit is more effective than that of Audit of Financial Resources? Justify.

Dibrugarh University (M.Com - Distance) - Research Methodology and Statistical Analysis (Nov - Dec' 2010)

1.  (a) Substantiate the statement, ‘Research encompasses activities that increase the sum of human knowledge.
(b) What are the components of Research Design in Social sciences?

2. (a) What are the degrees and types of correlation? How is Karl Pearson’s coefficient of correlation calculated?
(b) What are the index numbers? How are they constructed and what are the main difficulties in their construction?

3.  (a)Explain the different approaches to probability. Under what condition is the classical approach not appropriate to employ?
(b) The number of defects per unit in a sample of 330 units of manufactured product was found as follows:

No. of Defect:
No. of Units:

Fit a Poisson distribution to the data and test for goodness of fit, (given e-0.439 =0.6447).

4.  (a) Memory capacity of 9 students was tested before and after training. State at 5% level of significance whether the training was effective from the following scores:


(b) Distinguish between the following:
Ø  Simple hypothesis and composite hypothesis.
Ø  Null hypothesis and alternative hypothesis.
Ø  One-tailed test and two-tailed tast.
Ø  Type I error and type II error.

5. (a) What are basic requirements of a good research report?

(b) In a certain sample of 2000 families, 1400 families are consumers of tea.Out of 1800 Hindu families, 1236 families consume tea. Use Chi Square distribution to tea whether there is any significance between consumption of tea among Hindu and Non-Hindu families.

Dibrugarh University (M.Com - Distance) - Marketing Management (Nov - Dec' 2010)

1.   (a) Discuss with suitable example about the necessities of Marketing Mix for a Marketing manager. Explain the various components of Market Mix.
(b) Define Marketing functions. What are the marketing functions involved in the process of marketing?

2.    (a) What do you mean by buying motives? Explain the importance of studying consumer behaviour in marketing.
(b) Define “Marketing Information”. What are the various stages of Marketing Information System that a marketing manager is required to suitable examples.

3.    (a) What is meant by Product Life Cycle? Explain its concepts with examples.
(b) Explain the factors influencing price determination. Discuss the various methods of pricing.

4.    (a) What is “Logistics of Distribution”? Discuss about the sub-functional areas of logistics of distribution.
(b) Discuss about the determinants of Promotional-Mix. Discuss with suitable example about determinants of suitable examples about the determinants of channel selection.

5.    (a) Write a notes on “Marketing Environment Analysis”.
(b) Write short notes on:
(i) International Marketing

(ii) Social Marketing Various Service Marketing.

Dibrugarh University (M.Com - Distance) - Financial Management (Nov - Dec' 2010)

1.  (a) What are the important functions of financial management? Are they interrelated? If so, how?
(b) Should business operate strictly in shareholders best for the welfare of society at large? Explain.

2.  (a) Justify that the Du-Pont system of financial control is a modified from of financial analysis.
(b) What is debt service coverage ratio? The following figures are extracted from the financial statements of a company. Compute the debt service coverage ratio.
Profit after tax
1270 (lakh)
Interest on term loans
Term loan installment

3.  (a) Explain the features that are generally related to the rights and claim of ordinary shareholders.
(b) What is convertible debenture? State the pros and cons of financing by convertible debentures in India.

4.  (a) A firm offers its terms for supply of materials as 2/10 net 30. This means that a 2% discount is given if payment is made within 10 days of the invoice date and the full invoice amount is due and payable within 30 days if the discount is not taken. Calculate the cost of trade credit to the customer firm in the above case.
(b) What is the advantages and disadvantages of factoring from the view point of the client firm?

5.  (a) What do you mean by Swaps? Explain the various kind of swaps.
(b) Explain the functions, players and components of derivatives.

Friday, July 19, 2013

Dibrugarh University - Fundamentals of Entrepreneurship' 2012 (Old Course)

1.  (a) Write briefly on the emergence of entrepreneurship class.
(b) Write briefly on the theories of entrepreneurship ship.

2.  (a) State the importance of external environment analysis for an entrepreneur.
(b) Define three different sources of venture capital for an entrepreneur.

3.  (a) What are the factors would you consider for identifying entrepreneurial behavior ?
(b) Give the observations from entrepreneurial behavior and psychological theories.

4.  (a) Elucidate the role of Government in organizing Entrepreneurial Development Programmes.
(b) Explain the role and relevance of an Entrepreneurial Development Programme (EDP).

5.  (a) Justify that growth of entrepreneurship can bring about social stability.

(b) Justify that entrepreneurship can foster balanced regional development of industries.

Dibrugarh University - IT and Its applications in Business' 2012 (Old Course)

1.  (a) What is mean by Information Technology? Explain its features and impact on business.


(b) Explain the impact of Information Technology on educational environment and social fabric.

2.  (a) (i) Explain the different number systems we have.
(ii) Why are binary numbers used in computer?
(iii) Write briefly on ASCII.


(b) Differentiate between primary and secondary memories. Describe some of the storage used in computer.

3.  (a) What is software? What are its different types? Describe the functions of Operating system.


(b) What is meant by network topology? Discuss the different topologies used in computer network.

4.  (a) What is database system? What are its components? Describe the following terms in connection with database system taking an example of a sample database file :
     (i) Field
     (ii) Sorting of records
     (iii) Indexing of records
     (iv) Linking of data files

(b) What are the different menu bars that can be opened in MS-Word? Discuss the advantages of the worksheet.

5.  (a) Discuss  briefly the history of internet. What is meant by protocol? Explain the different protocols used in internet.
(b) Discuss how EDI works. What are the benefits of using EDI? Explain.

Accounts of Non Trading Concern

A. Not-For-Profit Organisation 2007
A Not-For-profit organisation is a voluntary association of persons, set up and operated not for the purposes of earning profit but, for the welfare of the society or promotion of art, culture, sports and general public utility. Examples of these are schools, hospitals, club and sports association. These organisations provide services to their members and to the public in general. Their main source of income is membership fees, subscription, donation, grant-in-aid, etc.
Characteristics of Not-for-profit organisations: Following are the main characteristics or the salient features of Not for Profit organisations: 2009

Thursday, July 18, 2013

Dibrugarh University Question Paper - Business Environment (Nov' 2012)

2012 (November)
Commerce (General/Speciality)
Course: 101
Full Marks: 80
Time: 3 Hours
1.Answer as directed:
(a) Mention any one of the components of Indian Business Environment.
(b) There is no difference between Business Environment and Economic Environment.(state True or False)
(c) In which year was the WTO set up?
(d) Write the full form of SEZ.
(e) Write the full form of MFN.
(f) In which year was the International Monetary Fund (IMF) established?
(g) India was the one of the founder members of the World Trade Organization.(state True or False)
(h) Money Market deals in ___funds.(fill in the blanks)

2.Write short notes on:
(a) Internal factors of business environment
(b) Chief characteristics of New Industrial Policy, 1991 of India
(c) International Monetary Fund (IMF)
(d) Major defects of Indian capital market

Dibrugarh University - Business Regulatory Framework (Nov'2012)

2012 (November)
Commerce (General/Speciality)
Course: 102
Full Marks: 80
Time: 3 Hours

1.(a) A contract is an agreement enforceable by law”. Explain
(b) “ No consideration, no contract.” Explain. Discuss the exceptions to this rule.

2.(a) Who is the unpaid seller? Describe briefly his right under the Sale of Goods Act.
(b) Discuss, with example, the emplied conditions under the Sale of Goods Act 1930.

3.(a) What do you understand by promissory note? Elucidate the essentials of a promissory note.
(b) What are the distinctions between Cheque and Bill of Exchange?

4.(a) Discuss briefly about the grievance redressal machinery functioning under the Consumers’ Protection Act.
(b) Explain how a file complaint under the Consumers’ Protection Act.

5.(a) Who is an authorized person under the FEMA-2000? Discuss the powers of the Reserve Bank of India in issuing directions to authorized persons.
(b) Write notes on:
(i) Prohibited Capital Account Transaction
(ii) Explain the Goods and Services

6. Write short notes on:
(a)  Essentials of contingent contract
(b) Goods
(c) Modes of crossing
(d) District forum

7. Write ‘Yes’ or ‘No’
(a) A contract is discharged by commercial impossibility.
(b) A quasi-contract is a contract created by low not by the parties.
(c) Condition is a stipulation unessential to the main purpose of a contract.
(d) To execute a contract of sale, seller and buyer must be there.
(e) A cheque is not payable on demand.
(f) Definition of consumer does not include a person who obtain goods for resale or for any commercial purpose.
(g) A promissory note may not be in writing.
(h) The Consumers’ Protection Act was passed in 1996.

Dibrugarh University - Business Communication I (Nov'2012)

2012 (November)
Commerce (General/Speciality)
Course: 101
Full Marks: 80
Time: 3 Hours
1. Select the right alternative :
(a) Interaction among members of the same organization is called
(i) formal communication
(ii) internal communication
(iii) external communication
(b) Sales presentations are designed and delivered with a view to
(i) inform about the products
(ii) build goodwill
(iii) persuade the prospective buyers
(c)   Nonverbal Communication relies on
(i) appearance
(ii) observation and interpretation
(iii) body language
(d) Multinational Corporations with global operations employ people form
(i) western countries
(ii) developed countries
(iii) different countries

2. Find out which statement is true an which statement is false :
(a) Encoding is the process of interpreting the message.
(b) Advertising, media-interaction and public relation fall mainly within the domain of corporate communication.
(c) Every presentation normally ends with a question and answer session.
(d) The physical presence but mental absence of the listener can be defined as active listening.

3. Write answers to the following questions in about 100 words each :
(a) Account for the importance of audience analysis with reference to the communication process.
(b) How can grapevine be effectively used?
(c) State briefly the skills needed to make presentation effective.
(d) What are the factors that have added cross-cultural dimension to business communication?

4. (a) Distinguish between communication and effective communication. In what ways can communication be made effective?
(b) Point out the respective advantages and disadvantages of formal and informal communication.

5. (a) What do you mean by ‘corporate communication’? Discuss briefly various types of corporate communication.
(b) Enumerate briefly six sender-oriented barriers and five receiver-oriented barriers to communication.

6.(a) What is the importance of conducting surveys in business? Explain with two suitable examples.
(b) How does a sales presentation differ from training presentation? Discuss briefly the strategy adopted for effective training presentation.

7.(a) Show the differences between verbal and nonverbal communication. Write a detailed note on proxemics an nonverbal spatial language.
(b) Explain, with an example, how failure by an employee to listen effectively can lead to customer’s displeasure.

8. (a) Explain the role of e-mail and videoconferencing as means of modern communication.
(b) What do you mean by ‘International communication’? Briefly explain the intercultural factors that affect interactions and communication in global business.